As we think about moving forward, where we go from here, it’s easy to focus on those processes. Courts shifting services online has been an incredible leap forward in access to justice. Online dispute resolution is breaking down barriers. Available court technology is better than ever.
What made that adaptation to work from home easier? Our customers tell us that personalization was key. As you and your team continue to evolve your ways of working, let’s leave behind the frustrating parts of our pandemic working lives, and let’s retain the helpful ones.
Try taking a step back and evaluating your EBP using the case formulation framework. Case formulation is bigger than case management – it’s about the way your agency and your partner agencies are navigating through a case, not just the way you’re managing it. And it might be the key to ensuring your EBP is working the way it should.